Terms & Conditions

Last updated: August 2025

Welcome to Cashtraq! By using our website and services, you agree to these Terms & Conditions.

Use of Service

You agree to use Cashtraq for lawful purposes only. You must be at least 18 years old to create an account.

Account Security

You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

Cashback and Offers

Cashback amounts and offers may vary and are subject to change without notice. We do not guarantee availability of any cashback or deals.

Limitation of Liability

Cashtraq is provided “as is” without warranties. We are not liable for any damages arising from use of the service.

Changes to Terms

We may modify these terms at any time. Continued use after changes means you accept the updated terms.

Contact Us

If you have questions about these terms, please contact us at support@cashtraq.co.uk.

Cashtraq Help Assistant

Where is my cashback?
Cashback can take time to appear depending on the retailer. Most track within 72 hours, but some retailers take several weeks — even up to 90 days — to confirm transactions.
Why hasn’t my cashback tracked?
Tracking may fail due to ad blockers, cookies being disabled, or if you didn’t click directly through Cashtraq to the retailer. This is normal for some merchants.
How long does cashback take to confirm?
Retailers confirm cashback within a few days to 3 months, depending on return policies and transaction types.
How do loyalty tiers work?
We offer Bronze, Silver, and Gold tiers based on total cashback earned. More cashback = higher tier and better perks in the future.
Why is there a fee to use Cashtraq?
We charge a small fee to consolidate cashback from multiple platforms into one app, saving you time and avoiding missed earnings.
Why consolidate cashback in one app?
Studies show users lose cashback by forgetting logins or not checking multiple apps. Cashtraq keeps it all in one place.
How do I sign up?
Just enter your email and a password. Use a valid email so we can send updates and help you recover your account.
I can’t log in – what should I do?
Reset your password. Still stuck? Contact us at support@cashtraq.co.uk.
Why is profile info important?
Your profile lets us match cashback and keep your details up to date. You can update these in the app any time.
Is my data secure?
Yes. We use secure storage, encryption, and never sell your data to third parties.
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